Privacy & Data Protection

Krikya IO Privacy Policy — Your Data, Your Rights

At krikya io, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use krikya io, why we collect it, how we store and protect it, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon, no hidden surprises.

Encrypted Storage Your Rights Protected No Data Selling bKash & Nagad Safe
🔒
Last Updated: January 2025

This policy applies to all krikya io players in Bangladesh. Using the platform means you accept this policy.


How Krikya IO Protects Your Privacy

Six core commitments that define how krikya io handles your personal data every single day.

Minimal Data Collection

krikya io only collects the data it actually needs to run your account, process payments, and keep the platform secure. We don't collect data for the sake of it. If we don't need it, we don't ask for it.

Bank-Grade Encryption

All data transmitted between your device and krikya io is protected using TLS encryption. Stored data is encrypted at rest. Your payment details, account credentials, and personal information are never stored in plain text.

No Data Selling

krikya io does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information stays within the krikya io ecosystem and is only shared where legally required or operationally necessary.

Full Player Control

You have the right to access, correct, or request deletion of your personal data at any time. krikya io provides straightforward ways to exercise these rights through your account settings or by contacting our support team directly.

Transparent Cookie Use

krikya io uses cookies to keep your session active, remember your preferences, and improve platform performance. We don't use third-party advertising cookies. You can manage cookie preferences from your browser settings at any time.

Clear Retention Limits

krikya io does not keep your data indefinitely. Personal data is retained only for as long as your account is active or as required by law. When data is no longer needed, it is securely deleted from our systems.


01 Introduction

Welcome to the krikya io Privacy Policy. krikya io ("we", "us", "the Platform") is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains how krikya io collects, uses, stores, and protects your personal information when you register, deposit, play, or interact with any part of krikya io.

This policy applies to all players accessing krikya io from Bangladesh and covers all services offered on the platform including sports betting, live casino, arcade games, and the krikya io mobile app. By creating an account or using krikya io in any way, you confirm that you have read and understood this Privacy Policy.

Your Trust Matters: krikya io was built for Bangladesh players. We understand that trust is everything when it comes to sharing personal and financial information online. This policy is our commitment to being fully transparent about how your data is handled on krikya io.

If you have any questions about this Privacy Policy or how krikya io handles your data, you can contact our support team at any time. Details are provided at the end of this document.

02 Data We Collect

krikya io collects personal data in two ways — information you provide directly when using the platform, and information collected automatically as you interact with krikya io. Here is a full breakdown of what we collect and why.

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, username Account registration and age verification
Contact Data Phone number, email address Account communication and support
Payment Data bKash/Nagad/Rocket account number Processing deposits and withdrawals
Technical Data IP address, device type, browser Security monitoring and fraud prevention
Usage Data Games played, bets placed, session times Platform improvement and responsible gaming
Verification Data National ID, selfie photo (if requested) Identity verification for withdrawals

krikya io does not collect sensitive personal data such as religious beliefs, political opinions, or health information. We only collect what is genuinely necessary to operate the platform safely and fairly.

03 How We Use Your Data

Every piece of data collected by krikya io has a specific, legitimate purpose. We do not use your data for anything beyond what is described in this Privacy Policy. The main ways krikya io uses your personal data are listed below.

  • To create and manage your krikya io player account.
  • To verify your identity and confirm you meet the minimum age requirement of 18 years.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To provide customer support and respond to your queries.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To monitor for responsible gaming concerns and apply player protection tools where needed.
  • To send you account-related notifications such as deposit confirmations and withdrawal updates.
  • To improve the krikya io platform based on how players use it.
  • To comply with legal and regulatory obligations.

Marketing Communications: krikya io may send you promotional messages about bonuses and new games if you have opted in to receive them. You can opt out at any time by contacting support or updating your account notification preferences.

krikya io will never use your data to make automated decisions that significantly affect you without human review. If you have concerns about how your data is being used, you have the right to raise them with our support team.

04 Payment Data & Financial Information

krikya io takes the security of your financial information extremely seriously. When you make a deposit or request a withdrawal using bKash, Nagad, or Rocket, your payment details are handled with the highest level of care.

  • krikya io does not store your full mobile banking PIN or password at any point.
  • Payment transactions are processed through encrypted channels.
  • Your mobile banking account number is stored in encrypted form and used only to process your transactions.
  • krikya io will never ask for your bKash, Nagad, or Rocket PIN via chat, email, or phone.
  • All payment records are retained for a minimum of 5 years as required by financial compliance regulations.

Stay Alert: If anyone contacts you claiming to be from krikya io and asks for your mobile banking PIN or password, do not share it. Report the incident to our support team immediately. krikya io will never request this information.

Withdrawals are processed only to the payment method registered on your krikya io account. This is a security measure to protect your funds and prevent unauthorised withdrawals to third-party accounts.

05 Cookies & Tracking Technologies

krikya io uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit krikya io. Here is how we use them.

  • Essential Cookies: Required for the platform to function. These keep you logged in during your session and remember your basic preferences. You cannot disable these without affecting platform functionality.
  • Performance Cookies: Help us understand how players use krikya io so we can improve the platform. Data collected is aggregated and anonymous.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

No Ad Tracking: krikya io does not use third-party advertising cookies or tracking pixels. We do not share your browsing behaviour with advertising networks. Your activity on krikya io stays on krikya io.

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to log in or use certain features of krikya io.

06 Data Sharing & Third Parties

krikya io does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances where krikya io may share your data with trusted partners or authorities.

  • Payment Processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies.
  • Identity Verification Services: If krikya io uses a third-party service to verify your identity, only the data required for verification is shared.
  • Legal Authorities: krikya io may be required to share data with law enforcement or regulatory bodies if legally compelled to do so. We will always seek to limit the scope of such disclosures.
  • Fraud Prevention: In cases of suspected fraud or money laundering, krikya io may share relevant data with fraud prevention agencies.

Our Promise: Any third party that receives data from krikya io is contractually required to handle it securely and use it only for the specific purpose for which it was shared. We do not allow partners to use your data for their own commercial purposes.

07 Data Security

krikya io implements multiple layers of security to protect your personal data from unauthorised access, loss, or misuse. Our security measures include both technical controls and operational procedures.

  • All data in transit is protected using TLS 1.2 or higher encryption.
  • Sensitive data stored in our systems is encrypted at rest using industry-standard algorithms.
  • Access to player data within krikya io is restricted to authorised staff on a need-to-know basis.
  • Our systems are monitored continuously for suspicious activity and potential security threats.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.
  • Staff with access to player data receive regular training on data protection and security best practices.

Security Incident Response: In the unlikely event of a data breach that affects your personal information, krikya io will notify affected players promptly and take immediate steps to contain and remediate the incident.

While krikya io takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login details, and contact us immediately if you notice anything unusual on your account.

08 Data Retention

krikya io retains your personal data only for as long as it is needed for the purposes described in this Privacy Policy, or as required by applicable law. The table below summarises our standard retention periods.

Data Category Retention Period Reason
Account Data Duration of account + 2 years Account management and dispute resolution
Transaction Records 5 years from transaction date Financial compliance requirements
Identity Verification 5 years from account closure Anti-money laundering regulations
Support Communications 3 years from last contact Quality assurance and dispute resolution
Technical/Log Data 90 days Security monitoring and fraud detection

When your data reaches the end of its retention period, krikya io securely deletes or anonymises it so it can no longer be linked back to you. If you request account closure, your data will be handled in accordance with the retention schedule above.

09 Your Rights Over Your Data

As a krikya io player, you have clear rights over your personal data. krikya io respects these rights and makes it straightforward for you to exercise them. Here is what you are entitled to.

  • Right to Access: You can request a copy of the personal data krikya io holds about you at any time.
  • Right to Correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it.
  • Right to Deletion: You can request that krikya io delete your personal data, subject to legal retention requirements.
  • Right to Restrict Processing: You can ask krikya io to limit how we use your data in certain circumstances.
  • Right to Object: You can object to krikya io processing your data for marketing purposes at any time.
  • Right to Data Portability: You can request your data in a structured, machine-readable format.

How to Exercise Your Rights: Contact the krikya io support team via live chat or email at [email protected]. We will respond to all data rights requests within 30 days. Identity verification may be required before we can process your request.

10 Children's Privacy

krikya io is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use krikya io or provide any personal information to us.

If krikya io becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on krikya io, please contact our support team right away so we can investigate and take action.

Parents & Guardians: If you share a device with a minor, please ensure your krikya io account is protected with a strong password and that the minor does not have access to your login credentials. Consider using parental control software on shared devices.

11 Updates to This Privacy Policy

krikya io may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

We recommend checking this page periodically to stay informed about how krikya io protects your privacy. For significant changes that materially affect your rights, krikya io will make reasonable efforts to notify you directly via your registered contact details.

Continued use of krikya io after any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how krikya io handles your personal data, our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available from your krikya io account dashboard at any time.
  • Response time: Data-related requests are handled within 30 days. General queries are typically resolved within 1 hour.

Data Requests: When submitting a data access, correction, or deletion request, please include your registered phone number and username so we can verify your identity and process your request as quickly as possible.


🎮

Play with Confidence on Krikya IO

Now that you know how krikya io protects your privacy, you can play with complete peace of mind. Register your free account today and enjoy sports betting, live casino, and arcade games — all secured with the privacy protections described in this policy.

18+ only. Please gamble responsibly. Responsible Gaming